Everything your business runs on, in one app.

Online booking

A booking page on your website: clients pick a treatment, who they’d like to see and a free time, day or night.

Deposits or pay in full

Take a deposit or the full price by card when they book, through your own Stripe, Square or SumUp.

Regular appointments

Book a course of visits weeks ahead in one go, with a price for each visit.

Clients move or cancel themselves

A link in every email lets them change their booking within your rules, and you’re told straight away.

A diary for each person

Working hours, breaks and blocked time per team member, so nobody is double-booked.

Day, week and month views

See the day in columns, one per person, or the whole week or month at a glance. Filter to one person.

Book at the desk in seconds

Pick the client, treatment and time, take a deposit and send the confirmation from one window.

Options and prices

One treatment, several prices and lengths, like one, two or three areas. Clients choose when they book.

Blocked time and holidays

Block out lunch every week, book holidays and sick days, and approve your team’s holiday requests.

Today at reception

Today’s list with Arrived, Late and No-show, and search for any client, booking or setting from anywhere.

No-shows and late cancels

Mark a no-show in a tap: it stays on the client’s history.

Bring your clients with you

Import a spreadsheet of up to 5,000 clients. Exports from Fresha, Phorest, Timely and Booksy work as they are.

Clients fill in their own details

Hand them your device, or send a link by email or text. Their profile fills itself in.

No duplicates

Pulosa spots someone already on file by their email, or surname and date of birth, and asks first.

Follow-up lists

Filters for who’s booked in and who you haven’t seen for three, six or twelve months.

Download your list

Export every client as a spreadsheet whenever you like. Health information is never included.

Medical history updates

When a client changes their health answers online, their profile is flagged until someone reviews it.

Email and text reminders

Confirmations, reminders and receipts with your logo and colours, and reminders by text too.

Your own wording

Change what each email says, preview it and send yourself a test before it goes to clients.

Your own address into Messages

Forward hello@yourbusiness.co.uk to Pulosa and every email to it arrives in Messages, ready for the team to reply.

Unfinished booking emails

Someone left the payment page without paying? They get one email with a button to finish booking, or to finish their gift card order.

A website assistant

Answers visitors’ questions from your own answers, prices and hours, and passes on anyone who wants to talk.

Reply without leaving Pulosa

Answer messages by email from Messages. Their reply comes back into the same conversation.

Email any client

Tap the envelope on a client to email them. Replies come back to Messages too.

Emails from your own address

Client emails come from you, like bookings@yourbusiness.co.uk, so more reach the inbox.

Notifications on your phone

New bookings, messages and forms pop up on your phone or computer, even when Pulosa is closed.

PINs and roles

Each person has their own PIN on shared devices and sees only what their role allows.

Your own roles

Start from Admin, Manager, Practitioner or Reception, or make your own, switching each permission on or off.

Staff files

Right to work, insurance and qualifications, with reminders before they expire. You choose what each person can see.

Holiday requests

Team members request time off; whoever manages it approves in a tap.

Allowances

Each person’s holiday allowance, bank holidays, days taken and days left, worked out for you.

New starters

Send a link and they fill in their own details before their first day.

Team pay

What your team costs each month, in Finances alongside everything else.

Room to grow

Up to 2, 8 or 20 team members, depending on your plan.

Write with AI

Website pages, sections, news posts, client emails and offer names, in the tone you choose.

Draft replies

It reads the conversation and drafts your reply, with your phone, address and hours filled in.

Fill in your services

Type a treatment’s name and it suggests the category, length, starting price and description.

Images for your website

Describe a picture and it’s made for you.